Monday, July 27, 2015

Time study

It is common to hear managers in an array of businesses talk about needing more staff. More things would be possible, more tasks could be completed and the overall product would improve. The same is true for golf course maintenance. The more labor a course has the more tasks that can be accomplished simultaneously. One might wonder: why does it take more people? Why can’t those tasks still be accomplished by a small crew just working faster? The answer lies in the length of time basic golf course maintenance tasks take to complete.

The many jobs on a golf course generally take an extensive time to complete. Courses vary in the jobs to be performed, equipment used for those jobs, and timing of when tasks can and must take place. The Grounds department at Bretton Woods tracks how long our tasks take in order to better manage our time, increase efficiency, and improve overall productivity. It is important for our planning purposes to understand the time requirements of each job, and it can also shed light on our routines and procedures for golfers to understand these time requirements as well.

Some of our regular maintenance tasks are listed below along with the time for completion. We track the time of other things we do as well, however they are far more fluid and may not be part of our daily maintenance. The jobs below are performed daily or every other day throughout the season:
·         
      Mowing greens
o   1 person; 3.25-3.75 hours
·         Rolling greens
o   1 person; 3-3.5 hours
o   2 people; 2-2.5 hours
·         Mowing tees
o   1 person; 6-6.5 hours
o   2 people; 4-5 hours
·         Mowing approaches
o   1 person; 3.5-4 hours
o   2 people; 2.5-3 hours
·         Mowing fairways
o   1 person; 7-8 hours
o   2 people; 6-6.75 hours
·         Mowing rough
o   Golf course rough only
§  1 person; 8 hours of mowing over the course of 3 days
§  2 people; 8 hours of mowing over the course of 2-2.5 days
o   Extra rough (Tennis/soccer area, open areas near entrance, large front field at entrance)
§  1 person; 8 hours of mowing over the course of 1.5 days
§  2 people; 6-7 hours
o   Rough around the greens
§  1 person; 8 hours of mowing over the course of 2 days
§  2 people; 6-6.5 hours
o   Rough around the tees
§  1 person; 8 hours of mowing over the course of 1.5 days
§  2 people; 6-6.5 hours
o   Intermediate rough around fairways
§  1 person; 3.5-4 hours
·         Changing cups
o   1 person; 2.5-3 hours
·         Raking bunkers
o   1 person; 4 hours
 *In each instance, the variability in time can be caused by the direction we mow, the order we follow, how many golfers catch and delay the machine, or by the experience of the operator.

Studying the time spent on each of these regular practices illustrates why planning and execution can be critical for our team. Performing a task that takes 4 hours leaves a staff member with only 4 hours left in their day to accomplish anything else. If something goes wrong and the task now takes 4.5 or 5 hours, we become severely limited in what else that staff member may be able to accomplish with the remaining hours in their day. Understanding where labor hours are spent also gives insight into the importance of prioritizing our assignments. Depending on the task, one staff member may only complete 2 or 3 main jobs over their shift. We must make sure those are the 2-3 most important things that person should be working on.

Getting the most out of everyone every day is our goal. We have to keep track of where time is spent in order to better perform all of our regular jobs.

Etiquette Reminder of the Week
Golf carts must always remain on cart paths once past the green and white posts, through the next tee complex. This is not weather dependent!

See you on the course!
Joe

jvillegas@bwrc.org

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